Able to edit, not to use

Hi there,

for some reason, I am able to edit specific folders in my organization but when I enter the abbreviation of the snippet it doesn´t get inserted.
If I use snippets from another folder to which I had initially only access there is no problem. Only for the folders, I have been added to after some time.

Does something need to be changed in the access? Because why can I create snippets I cannot use?

Hi @Ida_Horstmann, welcome to the forum!

It sounds like the folder is disabled for you. Please right click on the folder name and click on "Enable folder".

Hi @Mansur_Kutybayev

First of all, thank you very much for your answer!

Unfortunately, it didn´t seem to solve my problem because the folder is active.

Please email and we can set up a video call to investigate the issue.