I am attempting to use the {cursor} placeholder for an email template I am using that is about 2300 characters. However, the cursor never ends up being placed where I am intending it to be placed. I attempt to have it before a comma in the intro, like the message below, but it always ends up showing up after the comma or in the space below the first line:
Hey {cursor},
This is Matt from the leasing office
I have noticed for shorter templates (100 to 200 characters), the placeholder works fine and the cursor is put exactly where I want it to be. However, for these larger text blocks, there is no orientation of spaces, extra characters, or extra lines that seems to get the cursor exactly where I intend it to be. Seems like a pretty easy task to accomplish, but I have had a lot of issues figuring it out. Any tips or is this a bug?
It is styled text with several embedded links, and other formatting. I am using it on a private platform for my workplace called Funnel. I use it to paste in email templates into their message wizard for our clients. I should also mention the shorter messages that it was working with were not styled at all.
For what it's worth, I'm came across this post while seeking a solution to the same issue, but in Gmail. (Same issue including; it works fine on a smaller bit of text, but doesn't work on a larger bit that also includes an image). (Playing around a little more, it repositions fine to places below the image, but not above it.)
I'm having the same issue in Gmail. Unfortunately, I just bought the pro version to add images, but now this doesn't work, which makes the snippet a bit useless Did you find a solution for this?
Thanks for letting us know. Could you please share the snippet with me so that I can take a look into why the images breaks cursor positioning? Thanks.