Colours and highlights are not working in Zendesk. Can this be resolved?
Hi Jeamel, welcome to the community!
Unfortunately, this is intended behavior from Zendesk's side, as per their support article from September from last year.
I recommend contacting Zendesk support to see if they can change this behavior on their end. When Text Blaze snippets are inserted, the formatting can only be preserved if the receiving platform supports it.
Best regards,
Alexander
Thanks for clarifying, @Alexander_Cornett! Loving Textblaze so far. Really helps in work and time efficiency! 