Copy of Snippet "Apology letter to the customer for delay sample 4"


Dear {formtext: name=Kimberly\ ; default=Kimberly\ ; cols=10},

We regret to inform you that there is a delay in your delivery. The reason for the delay is due to {formtext: name=We can't find anyone to get the package\ ; cols=1; default=Package\ }.

ACME understands how important every order is to our customers. With a 99.97% on-time delivery rate, we can say that this is not how we usually do business.

Will you forgive us? Perhaps we can entice you with 25% percent off your next order?

No exclusions. No exceptions. No gimmicks. Just a genuine apology from our team and the hope that we can keep you as a customer.

Please let me know your thoughts, and I will do everything in my power to make it right.

Very truly yours,{formtext: name=Package\ }