Thanks for raising this dispute with us
Could you please complete and share the following info with us, in order for us to complete the dispute investigation:
- The completed dispute form, do let us know if you have any questions
- Copies of any correspondence you've had with the merchant regarding these payments, this could be emails, screenshots of a chat or even a mobile phone log
- The Action Fraud number from you reporting this dispute with Action Fraud https://www.actionfraud.police.uk/how-to-report-fraud
Let us know if there's anything we can help you with 