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Hi ___,

Thank you for reaching out to Freshly!

I am so sorry for any confusion! Thank you for taking the survey. We have to process the survey and send them out to a third-party company that we use to purchase these gift cards. We do this roughly once per week, due to the volume. I say this to say, you shouldn't expect your gift card to be sent out right away and you will be notified by email once it does.

I hope this helps! Please let me know if there is anything else I can help you with!