Support Internal QA Review {time: MMMM}
Recommendation: {formmenu: Close Ticket; Transfer Ticket; No Changes; Escalate; name=Recommendation}
Reason for Recommendation: {formmenu: LTS past EoL; default=Bug Patched/Feature Released; Bug indirectly patched/Not Reproducible\ ; Feat Parked/Marked as 'Won't Do'; Other; No Further Assistance Required/No Outstanding Tasks; name=rEASON}
Additional Notes (if any): {formparagraph: name=Additional Notes}