Name: {formtext}
Reason: make a payment
Action: cx called to process a payment for ${formtext}, payment was {formmenu: Successful; default=Declined; name=payment} {if: payment = "Declined"}for: {formmenu: Insufficient funds; default=Card expired; Do not honor}{endif}, {formtoggle: name=Supervisor; default=no}cx asked for supervisor{endformtoggle} {if: supervisor = "yes"}{formmenu: Warm transfer; default=Offered a call back}{endif}