Hello {{{Recipient.FirstName}}}
I hope this finds you well. I'm {{{Sender.FirstName}}} from SpotOn Restaurant Management, reaching out about Case {{{Case.CaseNumber}}} concerning {{{Case.Case_Notes__c}}} .
We tried to call you today at {{{Recipient.Phone}}} but couldn't connect. Could you please reply back to this email and provide a 3-hour window when it'd be convenient for us to call?
We're committed to resolving your case swiftly. If you prefer, you can also reach us directly at (877) 814 - 4102 for immediate assistance.
Thanks for your cooperation. Looking forward to resolving this together.
Ricardo
Client Experience Analyst
Restaurant Management
SpotOn
Action Required - SpotOn Support