Hyperlinks incorrect font and small

Questions and Help
1

When I insert a snippet into outlook on my mac the hyperlinks are the wrong font and the text size is small. Is there anyway to fix?

2

Hi Aaron,

Thanks for reaching out. The default paste settings in Outlook can sometimes interfere with Text Blaze snippet formatting, but you should be able to resolve this by following the setting change instructions here

Let me know if you have any questions!

Best regards,
Alexander

3

Hi Aaron,

I also wanted to ask if you could share the snippet you are using that is causing this issue. Feel free to share it here or email me at alexander@blaze.today

4

Do you have instructions for MacOS? I couldn't find anything like that.

5

Shared! It does it on any snippet when I compose a new email. Replying the snippets work fine. I am sure it is a problem with outlook not text blaze. I just hoped people might know how to fix it.

6

Hi Aaron,

Thanks for sharing. Can you confirm your Outlook version? It seems like older versions of Outlook default to matching destination formatting instead of keeping source formatting on MacOS; however, this was resolved in an Outlook update: Paste on Mac - no highlights - #7 by Gaurang_Tandon

If you are already up to date with version 16.97.2 and still have the issue, please let me know.

Best regards,
Alexander

7

My Outlook is Version 16.107 (26030937). I thought it was fixed for a while but then it went back to broken. This morning though it appears to be fixed again! It was not working yesterday. Thank you so much this saves me a few seconds every email I send... and I send a lot!

8

Hi Aaron,

I'm glad to hear it's working now! Don't hesitate to reach out if you run into the issue in the future.

The best way to reach our team is either support@blaze.today or emailing me directly at alexander@blaze.today

Best regards,
Alexander

9

It looks like the most recent update to MacOS 24.4 brought the problem back. Outlook was updated at the same time so one of them is the culprit. Thanks for looking into this :smiley:

10

Hi Aaron,

Thanks for reaching out. I tested out the snippet you shared in Outlook on my Mac and it is working on my end.

Would you be able to email me at alexander@blaze.today and share a screen recording of the issue?

Best regards,
Alexander