Looking for help as a novice on here

Apologies if this question has been frequently asked in various formats, but is it possible to create a feature where customers can easily submit documents? Could we employ innovative techniques, perhaps through a clickable business link, that directs them to a form submission site or allows them to submit documents directly?" basically anytime of clickable something that would be a place to submit docs on the click

Hi, can you provide more context on what you want to achieve?