Some shortcuts are not working

Hello,

What could be the problem if some shortcuts are not working?

I have been using TB for months and never had this problem.

The problem first occurred now when I setup a new snippet. No matter which shortcut I set I am not able to use that shortcut (while other shortcuts still work).

Already tried closing/opening the browser.

Thank you!

Marco

Hi Macro,

Can you follow the instructions here to look into it:

If that doesn't work can you please send us the URL to an affected snippet (it's something like https://dashboard.blaze.today/snippet/XYZ123).

1 Like

Right click > Reload extension fixed it. I had checked the FAQ but seems like I was in a rush and missed that entry. Thank you!