Auto filling drop downs

This seems like it should be very simple, but I am struggling. In our current cloud based software, I am trying to have textblaze autofill out sections of a form for call backs to be inputted into our system. I am struggling with the drop down menu (under reason/communicates). I need it to fill in with *Shayla Melville, but despite time lags etc I can't get the drop down menu to actually "drop down" and if I just get the system to autoclick in this field and then input the name as shown, as soon as it off-clicks the field goes blank again.

I've tried a number of different combos, and in "real life" if I click on the text field, then tabshift the drop down menu appears, but despite trying lags in time, it doesn't occur in textblaze. Any thoughts?

{click: selector=[name="communicationdata_timestamp_timetext"]}{key: shift-tab}{key: backspace}{time: MM-DD-YYYY; shift=+3D; trim=yes}{key: tab}08:00AM{click: selector=.shorthandClientCommunication}
Please call to check in on {site: text; page=https://mmvc.use1.ezyvet.com/\; selector=[id$="animaldata_name"]}. Was seen {time: dddd} ({time: MMMM} {time: D}) for {formtext: name=reason for exam}. Sent home with {formtext: name=medications sent home with}.
How are things going with {site: text; page=https://mmvc.use1.ezyvet.com/\
; selector=[id$="animaldata_name"]}?
{formparagraph: name=Questions}
{formparagraph: name=Question 2}
{formparagraph: name=Question 3}
Still early in treatment, but any improvement {formparagraph: name=what needed improvement?; default=}
Please update CG - thanks!

{click: selector=.communicationCoveredRow .dropDownField}{key: shift-tab}{click: selector=.communicationCoveredRow .dropDownField}*Shayla{click: selector=.communicationCoveredRow .dropDownField}{click}

Silly me, apparently I just needed to post this to figure it out - for anyone else struggling, if you enter the name as individual key presses and not just typed text (ie. don't input Shayla, instead do individual keypresses for "" then "S" then "h" etc, it works perfectly. As a side question however, is there any ways to select actual "buttons" in textblaze yet? For example, the "Add" or "cancel" button on this particular pop up form in the example above. It isn't a field so I cannot "tab" to it.

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