The problem that keeps biting us: once your library grows past a few dozen templates, you can't reliably find every place a given piece of text lives. The same price, disclaimer, policy, or claim gets worded a dozen different ways across templates, so a plain search never surfaces all of them. When something changes, you're left opening templates one by one, hoping you didn't miss one.That's not just tedious, it's a real accuracy and compliance risk.
A single template still showing an old price, an outdated disclaimer, or a stale claim can go out to a customer before anyone notices, and right now there's no way to audit the whole library at once, let alone fix it in bulk.The core issue: there's no way to touch templates at scale outside the UI, and no good path for creating large batches of new ones either.
This bites in a lot of common situations:
- Finding + fixing scattered text: a price, product name, disclaimer, or claim changes, and it's phrased inconsistently across dozens or hundreds of templates. Exact-match search misses them; an API/AI pass could actually find them all.
- Bulk updates: even once you've found them, editing every affected template by hand is hours of work.
- Fixing early setup mistakes: if templates hardcoded a value instead of pulling from a shared snippet, retrofitting them one by one is brutal.
- Standing up net-new template sets at scale: launching a product, onboarding a team, or building a new folder of replies from scratch means creating everything manually, even when the raw material already exists somewhere.
That last one is where an API/MCP gets really powerful. Instead of writing net-new templates by hand, you could pull existing content from another source (say, exporting a team's best past replies from a help desk or CRM via its own MCP), have an AI tool reshape and standardize them, and push the finished set straight into Blaze as ready-to-use templates. Same idea for generating a full launch or onboarding set from a brief and dropping it in programmatically. It turns "build 50 new templates" from a week of manual work into a single pipeline.
The ask: a way to create, read, update, and delete templates programmatically. A REST API covers most of this. An MCP server on top would be the dream, since it'd let people connect their library to AI tools like Claude and to other MCPs, but even a plain bulk-edit/bulk-create API would be a massive win on its own.
I searched and didn't find an existing request for this. Happy to help test if it ever gets picked up.
If you'd use bulk/API template editing, upvote so it gets on the radar. Curious how big everyone's library is too, drop a number below.