Hi, I'm not sure if anyone else has this problem or it it's by design, but I don't remember this issue happening in the past.
When I'm inserting snippets I right-click > select TextBlaze > select my snippet.
The first one I insert is always fine but if I try to add a second snippet I can only see options for Open Text Blaze Dasboard, Reload Extension or Edit Last Used Snippet.
The only way I can insert another snippet is to save and refresh my page. Am I doing something wrong?
Hi @Cedric_Debono_Blaze , Just wanted to let you know I think this problem was being caused by the Grammarly extension. I disable Grammarly on Zendesk and the problem has subsided.
Hi Cedric, When I enable Grammarly the problem comes back. I'm only using TextBlaze for basic HTML when creating help articles in Zendesk Guide. I haven't tried it elsewhere aside from a few tests on Google docs.
Hey @Josem ! We have not implemented the context menu in the Windows app yet If you want to use the menu, you can use our Chrome extension (which only works inside Chrome). That said, I think you might find our assistant feature more useful. Press Ctrl+Shift+/ (forward slash) to active it on the Windows app. Let me know if it works for you.