Changes to snippets and some new snippets not working recently

Lately i have noticed a few issues:

  1. I made some new snippets but when i went to test them out nothing happened, the snippet simple did not run. I tried closing the application and reopening it and a few other things, but the issue persisted. Gave up on it, came back the next day and they were magically working.
  2. I have changed a few of my snippets, but when i run the snippet, it just pastes the old version.

Is this an issue with a recent update? Is there anything that can be done? It's very frustrating.

Another completely separate issue is that a critical snippet i have created with links to data blaze is not working for my co-workers (we are on the Business plan, so sharing snippets should work, but it comes up with an error for them - but not for me). I would love some help to resolve this if possible.

Thanks!

Rosie

Hi Rosie,
Please try uninstalling the extension and reinstalling it from here: https://chromewebstore.google.com/detail/text-blaze-templates-and/idgadaccgipmpannjkmfddolnnhmeklj

For the other issue, please click on "Share folder" and make sure that the space access is shared as well.

If any of these issues persist, please email us at support@blaze.today

Thanks,
Dan

Hi Dan,

This issue is (intermittently) happening with the desktop version, rather than the chrome extension.
For the other issue, the folder is shared with everyone, the datablaze space is shared with everyone, but it still seems to have an issue connecting it. When i go to configure it and try to connect the space for the organisation, the 'save' option is blanked out, so it never saves this setting change. Can you please help?

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Hi @Rosie - do you mind emailing us at support@blaze.today?