Hi xxx,
Thank you for getting in touch with us. I'm sorry to hear that you no longer wish to continue lessons after your current package is completed. May I know the reason behind this decision?
Just so you know, we have an 8-lesson package that you can use twice, or even thrice a week, to maximise preparation for the 11+ exam.
(insert winback if appropriate)
If you're sure you wish to cancel your tuition after the current package, please let me know so I can schedule your request accordingly. Thank you!