Client hung up phone prior to recap
Hi! My name is Caroline with Petfolk's Customer Support Team. Thanks for talking with me today, I wanted to follow up our conversation with some information! We always recommended urgent health concerns or emergencies be addressed at the nearest emergency clinic to you.
Based on our conversation, here’s what we recommend:
[INSERT RECAP – e.g., monitor symptoms, ER visit, schedule exam, etc.]
If you’d like to book online for tomorrow, you can use this link:
https://petfolk.com/app/book
If you need anything else, please do not hesitate to reach out via call, text, or email anytime!
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