Copy of snippet "Escalation from BL to OR"

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Escalation from BL to OR

Escalating {formtext: name=CMM Key}
{formtext: name=Req med & dose}
{formtext: name=FORM USED} : {formtext: name=OUTCOME}
POM tried using mbr ID from {formmenu: default=PBM card; Insurance card; PBM & Insurance card; PBM, Insurance card & Dosespot}
POM tried using address from Dosespot.
Plan from Dosespot is {formtext: name=plan indicated in Dosespot}.
POM exhausted all of the resources and the PA still won't go through, please confirm the correct mbr ID as well as correct plan.
Thank you!