Issue:
{formtext: name=Name of Employee} is requesting extended PTO for {formdate: MM/DD/YYYY; name=Date} until {formdate: MM/DD/YYYY; name=Date}
Steps Taken:
- Ticket Form Submitted Correctly: {formmenu: Yes; default=No; name=Choice1}
- PTO Calendar is available for all days: {formmenu: Yes; default=No; name=Choice2}
- The agent has sufficient PTO Balance: {formmenu: Yes; default=No; name=Choice3}
- Correct PTO Task was used : {formmenu: Yes; default=No; name=Choice4}
- Was unpaid time requested?: {formmenu: Yes; default=No; Yes - Manager Approved; name=Choice5}
- Do we meet forecast requirements?: {formmenu: Yes; default=No; name=Choice6}
Details on forecast:
Details on Risks:
Alternative Solutions if applicable:
Next Steps:
- CC Director on the case for Approval: {formmenu: Completed; default=Not Yet; name=Choice7}
- Emailed Requestor confirming the PTO approval or denial for the agent: {formmenu: Completed; default=Not Yet; name=Choice8}
- Approve PTO and ensure WD Updated: {formmenu: Completed; default=Not Yet; name=Choice9}