Customer Reported Issue: The chargers screen and charging functionalities are not working due to an unrecoverable system error, presenting as a damaged screen.
Issue Category: Charger issue– unrecoverable OCCP error / failed FW Authentication
Instructions for Installer Visit: Please check over installation and if all checks are good, replace the unit. Once replaced, please flag the RMA provided on our installer portal for tracking purposes: https://installer.prod.ohme-ev.com/#/
RMA Description for warehouse: Unrecoverable error following Firmware Rollout (flickering screen)