Text Blaze Community
Copy of Snippet "notes"
Snippet Exchange
Erin_Balazic
February 1, 2023, 9:34pm
1
Took ownership of the case
Reviewed applicable case notes
Checked for duplicates on the case details page
Reviewed KB for
ENT Mx EPM advised no phone call unless asked by DM
The case is less than 24hrs old does not require a call
Emailed Mx stating