Case number:
Requester Information
• Contact name:
• Position of contact: Owner
• Phone number: / Mx called from
• Store ID:
• Store Name:
• Address:
• Email:
Summary of Issue:
• Mx requests to create a special closure for .
Actions Taken
• Steps Taken to Resolve: MSV Mx through Sigma. Created special closures as requested. Sent confirmation email. Informed Mx.
Closing the Loop
• Current Status: Solved
• Resolution Provided: Created special closures as requested.
Relevant Links (Work Orders, Slacks, Sigmas):
KB / WFT: MX | Account Settings | Update Account Details [GA/SPOC] - Part 2