Error loading organizaiton

Hi all, we have started using Text Blaze for our business, however, one of the team is getting the error message - error loading organisation. However she has joined the organisation and can see the snippets we are using. Any ideas ?

Welcome to the Text Blaze community.

Can you please ask your colleague to sign out and sign in again. And let me know if that resolved the issue.

Hello, thank you. That worked.

Great. Thanks for the confirmation