How do I remove the excess empty lines in the final output without changing the appearance of the preview?

Questions and Help
1

Having a hard time removing the excess empty lines in the final output without changing the appearance of the preview? I am using Trim function but it usually changes the appearance of the preview. Also using the {note: insert=no; preview=yes} function with limited success. See snippet below. Suggestions please.

{if: not No_Recall_Gastroscopy}{formtoggle: name=Recall_Gastroscopy; default=yes}Patient will require a follow-up or Recall Gastroscopy in: {formtext: name=Gast_recall_months; default=60; cols=3} months -> {time: DD-MMM-YYYY; shift={=Gast_recall_months}M}{endformtoggle}{endif: trim=left}{if: Recall_Gastroscopy}
{else}{note: insert=no; preview=yes}
{endnote}{endif: trim=left}{formtoggle: name=No_Recall_Gastroscopy; default=no}Patient does not require a follow-up or Recall Gastroscopy.{endformtoggle}{if: No_Recall_Gastroscopy}
{else}{note: insert=no; preview=yes}
{endnote}{endif: trim=left}
{if: not No_Recall_Colonoscopy}{if: not No_Recall_Colonoscopy_continue_FOBT}{formtoggle: name=Recall_Colonoscopy; default=yes}Patient will require a follow-up or Recall Colonoscopy in: {formtext: name=Col_recall_months; default=60; cols=3} months -> {time: DD-MMM-YYYY; shift={=Col_recall_months}M}{endformtoggle: trim=left}{endif}{endif}{if: Recall_Colonoscopy}
{else}{note: insert=no; preview=yes}
{endnote}{endif: trim=left}{if: not No_Recall_Colonoscopy_continue_FOBT}{formtoggle: name=No_Recall_Colonoscopy}Patient does not require a follow-up or Recall Colonoscopy.{endformtoggle: trim=left}{endif}{if: No_Recall_Colonoscopy}
{else}{note: insert=no; preview=yes}
{endnote}{endif: trim=left}{if: not No_Recall_Colonoscopy}{formtoggle: name=No_Recall_Colonoscopy_continue_FOBT}Patient does not require a follow-up or Recall Colonoscopy.
Patient should continue with regular faecal occult blood testing (FOBT) every 2-years.{endformtoggle: trim=left}{endif}{if: No_Recall_Colonoscopy_continue_FOBT}
{else}{note: insert=no; preview=yes}
{endnote}{endif: trim=left}

2

Here's a simplified version with the potential solution.

{formtoggle: name=Recall_Gastroscopy; default=yes}Patient will require a follow-up or Recall Gastroscopy in: {formtext: name=Gast_recall_months; default=60; cols=3} months -> {time: DD-MMM-YYYY; shift={=Gast_recall_months}M}{endformtoggle: trim=right}
{note}
{endnote: trim=right}
{formtoggle: name=Recall_Colonoscopy; default=yes}Patient will require a follow-up or Recall Colonoscopy in: {formtext: name=Col_recall_months; default=60; cols=3} months -> {time: DD-MMM-YYYY; shift={=Col_recall_months}M}{endformtoggle: trim=right}

It is called the @Cedric_Debono_Blaze special

3

The only issue is that the No Recall option needs to be selected and displayed (if selected)

4

Similar issue here. I've tried all permutations of trim settings in the dropdowns, notes and other command blocks and the best I have got is down to 2 blank lines above "Dear [Client]" rather than 4 blank lines. Any suggestions would be appreciated.

I think I have narrowed the issue down to the [Delay/Wait] commands. Even with Trim set to "yes" it adds the two blank lines. When those commands are deleted the two lines disappear. I was using the [Delay/Wait] command to overcome an occasional issue in Salesforce entries where the page needed more time, but I probably don't need for emails. Would still be handy to resolve this for Salesforce templates.