How to send a personal support response in seconds

Automating your customer support emails/messages can help you save time, but personalizing these messages is what really builds trust with your customers.

Using Text Blaze’s form fields and toggle fields, you can standardize team responses and use placeholders to personalize each and every customer interaction.

Make each customer feel like they’re your only customer with Text Blaze!

Hi {formtext: name=name; default=John; cols=8},

Thank you for reaching out to us here at Text Blaze. We're happy to help with your issue.

{formtoggle: name=Offer Meeting; default=no}Are you available to meet on {formtext: name=day; cols=10; default=Monday} to resolve this?{endformtoggle}{formtoggle: name=Ask For More Info; default=no}Can you please provide some more information about your issue?{endformtoggle}

I'm more than happy to help resolve this for you.

{formtext: name=closing;default=Have an awesome day; cols=20}!


Check out our video guide and written guides for more information!

As always, feel free to reach out if you have questions or need any help!