IF command with CSS selector

Questions and Help
1

Hi everyone, I was wondering if you have any ideas on how to make this work.

I'm using a CSS selector to extract the name of my subject. However, there are instances where 'NO NAME' appears instead of the actual name. I want to create a command that triggers a text field when 'NO NAME' is detected, allowing me to manually input the name. Otherwise, if a valid name is extracted, the normal process should proceed as usual.

Currently stuck with this WIP

IF COMMAND
IF COMMAND499×336 17.4 KB

Thanks in advance for your input!

2

Hi,

Could you copy and paste the content of the snippet and send it in this thread? I would like to be able to test it out myself and get back to you. Thanks!

3

Yea sure

{={site: text; page=https://apps.mypurecloud.com.au/; select=ifneeded; selector=.header-text-container}}
{if: contains (fn,"No Name")}{formtext: name=NAME OF THE CHATTER}{else}{={site: text; page=https://apps.mypurecloud.com.au/; select=ifneeded; selector=.header-text-container}}{endif}

4

Thanks! Testing it out now. Will let you know when I figure out more

5

Hi,

So I was able to test the snippet and I have a few comments. First, if you set the CSS selector equal to a variable it's easier to use conditional logic on it. Second, if "NO NAME", is the only edge case, you don't need to use contains and can simply use equals. I tested the logic on the weather app since I don't have access to the exact site you used. Here is my snippet:

{name={site: text; page=https://www.wunderground.com/*; selector=.conditions-circle-wrap .wu-value-to}}
{if: `name` = "55"}{formtext: name=NAME OF THE CHATTER}{else}{=name}{endif}

I set name equal to the CSS selector, then I asked if name was equal to a certain value, then I just paste the name variable based on the else condition. Let me know if this works for you as well. Thanks!

6

Thanks, Alexander. I appreciate you taking the time to share your ideas with me. Unfortunately, they didn’t work as we had hoped

7

Hi, Gerald. Sorry it didn't work as expected. Is there any other way I can help you?

8

Hi @Gerald_John_Amora ,
To add to Alexander, does something like this works?

{name=catch({site: text; page=https://apps.mypurecloud.com.au/ ; select=ifneeded; selector=.header-text-container}, "No Name")}
{if: contains(name, "No Name")}{formtext: name=NAME OF THE CHATTER}{else}{=name}{endif}