New window is not opening when trying to use snippet with forms/dropdowns

Questions and Help
1

So I have several snippets with fields and or dropdowns that were working up until 12/24/24 maybe later but I didn't use text blaze until today.

When I use a snippet with these fields that need to be filled/selected the new window is not opening to fill in this information. I hear the sound of the snippet being opened but nothing shows.

When I use s snippet without these fields the snippet will be filled in.

I have not changed any settings but maybe chrome updated and changed settings that I am not aware of.

2

Hi, welcome to the community! :wave:

Sorry to hear about this issue, but I am happy to help you get it fixed. Snippets with form fields are still working fine for me today.

Do the snippets with forms work with the 'try it out' button in the dashboard? Does the pop-up appear if you do that?

Feel free to email us at support@blaze.today and if possible send a screen recording showing the issue.

3

I just sent an email with what I am experiencing

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4

So it looks like I resolved this issue myself, there was something odd happening because of my new monitor. All I had to do to resolve it was unplug my monitor and plug it back in. o.0

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