Print extremely slow

Questions and Help
1

Updating to the latest version of Chrome or the latest version of Edge will make printing complex snippets extremely slow. About 1 minute for print preview and then 1 minute for printing.

You may not notice this because you don't print snippets in normal usage.Has anyone else noticed the same problem?

2

Hi @N_Saito

This appears to be a browser issue. I am able to reproduce it as well. I will get back to you soon with solutions or workarounds.

Thank you for reporting the issue and for your patience on this.

Best,
Gaurang

3

@Gaurang_Tandon

Thank you for your always prompt response, the helpfulness of the Text Blaze comminuity is great.

I think this problem is related to the following announcement, which is about Kanji rendering in Chromium-based browsers, so I guess the same problem is happening in both Chrome and Edge.

4

Hi @N_Saito

We have reported this bug to the Chrome team. I will let you know when we get any updates from them. As this is already a bug in Chrome stable, it may take at least a few days before any fix comes back to Chrome.

In the meanwhile, you can do the following steps as a local workaround:

For the first time:

  1. Right-click inside the form window, and select the "Inspect" option - which is usually the last option in the menu.
  2. A devtools window will open.
  3. Visit the Sources panel and then Overrides as shown in this menu:
    image
    image318Ă—171 13.1 KB
  4. Select a local folder to store overrides and enable them. It now looks like this:
    image
    image709Ă—337 25.2 KB
  5. Click on "Open file" and open this file: "evaluator_engine.css"
  6. You can search for this text in this file (using Ctrl+F or Cmd+F):
.status-interactive {
    text-shadow: 0 0 4px rgba(252,244,21,.4)
}
  1. You should delete these three lines. Then, press Ctrl+S (or Cmd+S) to save the file.
  2. Now focus back to your form window and print it. The print should work as expected.

Every subsequent time:

  1. Right-click inside the form window, and select the "Inspect" option - which is usually the last option in the menu.
  2. As we have already saved our local override, it will be applied automatically.
  3. So please focus back to your form window and print it. The print should work as expected

Apart from this, you can also checkout the Chrome Beta browser to see if it works for you. Although we generally don't recommend it as it may have other disruptions to your workflow.

Let me know if it works for you.

5

Thanks for sharing the link. It looks relevant, although I think there may be multiple factors affecting this, as I am able to reproduce the same issue on macOS as well (not just Windows).

1 Like
6

@Gaurang_Tandon
I have changed “evaluator_engine.css” as instructed, but printing is not that much faster.
Hmmm, I'm stumped, but I'm hoping for an improvement in the Chrominum update.

7

@Gaurang_Tandon
The latest update to Chrome has restored the problem, thank you.

Version: 133.0.6943.99 (Official Build) (64-bit) is working OK.

8

Thanks for the confirmation. Yes, as per the Chrome team, the issue is resolved in 133.0.6943.86 and higher. I'm glad it's working for you now.

1 Like