Question about Text Blaze (Image) with Meta Business Suite

Questions and Help
1

Hi everyone,
I just found out this app and it is very useful for replying to the customer via Meta Business Suite.

Currently, I've used it for completing my product name and SKU for order confirmation to a customer in the chat. For example, type "P01" for "Product 01 (SKU-0001).

After the text is completed. I still have to manually drag the product image from my computer's file explorer and attached it in the chat before sending it.

I saw that in the PRO version, there are {image} option but I am not sure how it works. Is it will automatically attach the image into my text? Will that reduce my steps so I don't have to manually attached it every time?

Thanks.

2

Welcome to the forums :slight_smile:

Text Blaze's image support let's you include an image with the text of your snippet. So you could have a snippet that inserts:

Blah blah blah

[IMAGE]

Blah blah blah

If that is what you are looking for, the Pro image support could be what you want.

However, if your site requires you to upload the image in a separate field from the snippet text, that is not something we support currently.

3

Hello,
Thanks for the reply.

I would like to use it with the Meta Business Suite (Facebook).

Do you have any case with this platform before ? (Or do you have the trial of the PRO version, so I can try with it)

Thanks.

4

Can you send me a screenshot of Meta Business Suite where you are trying to use Text Blaze showing where you want the image to show up?

That will help me advise.

5

image

Like this one. I just finished my text. And I attached an image to it before sent.

6

It looks like the image there is separate from the message text. In that case, it unfortunately is not something Text Blaze would support.