Remove Card Details from Account

Questions and Help
1

Hi

I purchased PRO on one of my other accounts a short while ago, but I now need to remove the credit card from my Account so that it does not automatically renew next year as that card won't be valid.

How can I delete my Credit Card from that account.

Cheers
Andy

2

Hey @AndyPage ,
You can't remove your credit card information, but downgrading to basic will cancel the auto-renew.

Please let me know if you have any questions.

1 Like
3

Thanks @Dan_Barak1 perfect.

4

Ah actually @Dan_Barak1 That will downgrade my account. I've only just paid for pro and the downgrade says I'll lose the features.

I just need to remove the card details from that account. Is this something Support can do for me.

5

yup. Please email us

2 Likes
6

Thanks will do.