Snippets not inserting

Questions and Help
1

Hi, for some reason textblaze isn't working on my Microsoft computer anymore.
Iv been using it without any issues for weeks. And now it wont work at all.
Iv restarted the computer.
Refreshed the google link.Please help..

1 Like
2

Hi Mario,

Sorry to hear about this issue!

What do you see when you log into https://dashboard.blaze.today (if you could send a screenshot to support@blaze.today that would be helpful).

Does Text Blaze work when you use it in that dashboard?

3

Mine will not work either. The old snippets do but not a short, new one :frowning:

4

Hi Lisa, and welcome to the forum! :slight_smile:

Sorry to hear about this issue!

Please follow the instructions here https://blaze.today/faq/#my-snippet-doesnt-trigger-or-update-when-i-edit-it, specifically the one about reloading Text Blaze.

Let me know if that fixes it for you.

5

Hi Scott,
I'm trying to use TextBlaze again and its still not working. Iv tried it on LinkedIn, word and Facebook.
Iv reset my laptop 3 times.
Is there a setting I may have done on my laptop that would stop it?

6

This is what I get when I try to do a test on the textblaze terst page.
It's not working anywhere.

Screenshot (21)
Screenshot (21)2160×1440 360 KB

7

Sorry to hear that Mario!

I see you have a number of extensions installed. Could you temporarily disable them and then reload the page and see if that fixes it.

If not, happy to get on a call with you to look into this more. Email me at scott@blaze.today and we can set something up.