Snippets not loading 1st time

For the past few days, my snippets have been very glitchy. It takes me typing the shortcut 2, 3, sometimes 5 times before it works. Often I have to delete the shortcut multiple times before it works. Can you help please? Thanks!

Sorry to hear this Brad. What website are you using the snippets on?

Mostly using gmail through Google Chrome, but I also use text blaze within our CRM, Radius. This is also a website pulled up through Google Chrome.

Haven't taken a look at Radius specifically, but we test lot against Gmail and haven't seen this issue. Are you available for a quick video call to do some remote debugging?

Shoot us an email at and w can schedule something.