Text Blaze not connecting

I just updated my Text Blaze from the free version. Now when I type a shortcut into my texting app, nothing happens! It's as if my Text Blaze is not connected to anything (even though it is open and active). How do I get it connected?

Hi Lisa,

Sorry to hear about this issue!

Can you follow the steps in the FAQ entry and let us know if that fixes it for you:

Hi @Lisa_Buczkowski,

How's it going? Has the issue been resolved? If you still need help, I'm happy to jump on a call to figure out what's happening.

I had a similar problem to start with, and I found that you need to make sure you have the Text Blaze cookies enabled and stored locally.

Once I'd got - dashboard.blaze.today - saved (in Chrome) everything worked just fine.

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