Hi - none of my shortcuts are working today in Chrome, which is the only format I've ever used for Text Blaze. I've restarted Chrome and they are still not working. I've been using TB for 4 years, so I don't think it's not operator error, LOL! They are not working in any format. Bill is paid, so that's not it...Anyone else having issues?
We apologise for the inconvenience. Can you please try to reinstall the extension from the Web Store?
Let us know if it works for you.
Hello,
I came here with the same issue. I've removed it and then reinstalled it with no change. Is there something else I might try?
Hi @J_Riley Welcome to the forum!
Can you please check the extension version on the chrome://extensions page? You need to turn on the Developer Mode toggle at the top right, and then check the version next to the Text Blaze extension card.
Also having this same issue, running version 3.1.12
Removing the extension completely and re-installing in Chrome worked for a while but then they stopped working again.
I have also updated my Chrome to the most recent version Version 129.0.6668.71 (Official Build) (64-bit)
Thank you. It's 3.1.5
Its not working for me either today
I cannot get it to work this evening, also. Was there an update or something that kicked us off?
My apologies, I replied to the other one.
Thank you. It's 3.1.5
@J_Riley please install the latest version 3.1.12 from the webstore: https://chromewebstore.google.com/detail/text-blaze-templates-and/idgadaccgipmpannjkmfddolnnhmeklj
@LaRonda_Forsey @erica.evans @cerxleben I apologize for this issue, even on the latest version. I could not find any info regarding why it could be failing. Can you please email me at gaurang@blaze.today ? I will join you on a quick Google Meet call to solve this asap. Thanks for your understanding and patience on this.
That worked, thank you!