Triggering Snippets which starts with Dropdown

I think when you get to the dropdown using the tabs that you should just use the down arrow. Don't select it. Use enter after you get to the one that you want. See if that works.

Thank you for suggestions. I will try this one. I will revert.

I actually tried it but I don't think it worked. However, thank you for your answer, I will probably put 2 seconds wait and then will click downarrow.

Hello @Cedric_Debono_Blaze and @Santa_Laren ,

I tried everything you suggested but is not working and looks like some issues at the website. Can you guys try it once from your end, if possible?

https://gras.mahakosh.gov.in/echallan/challan/views/frmguestechallan_entry.php

the code I am using is
{key:shift-tab}{key:shift-tab}{key:shift-tab}{key:shift-tab}{wait: delay=0.3s}{key:control-downarrow}{wait: delay=0.3s}
triggering at Department Tax ID text field.

I tried using the different methods in the code but none of those worked.
Thank you for all your help.

We aren't able to access that as it requires a log in. Have you tried {key:downarrow} instead of {key:controldownarrow}?

Hi, No, it did not work.. However, once I reach there, I am able to manually do it using "Enter" or "Downarrow". I am not sure why it is not working using TextBlaze. Can TextBlaze help me to resolve this or understand what can be the technical problem? @scott

Hi @Pratik_Shah,

Text Blaze doesn't actually press the key—it merely emulates what would happen when the key is pressed. This means there are some instances where the feature won't work. The Automation feature is still in the experimental phase. Of course, we plan to continue improving it, but I can't give you an ETA for when the feature will be finalized.

Thank you for clarification. However, I don't think that I could understand it properly being non-technical guy.

Hope to get this feature soon as most of my work will be on this website only. I upgraded to Pro few days back mainly because of this.

Will come back with more queries, as and when I explore more in Text Blaze.

Thank you

@Pratik_Shah - let's jump on a call, maybe I can figure out a solution. Please drop me an email at support@blaze.today with subject line: "ATTN: Cedric - re: automation"

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Thank you so much. I have sent an email.

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@Cedric_Debono_Blaze @Pratik_Shah

Were you able to find a solution to this issue? I'm having something similar happen here.

No, it is still not working. @Cedric_Debono_Blaze also tried using different approach but it is not working on that particular website.

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hi all,

I want to take a moment to outline some general tips about selecting from popup menus in Text Blaze.

First, if the website uses a native system popup form element, Text Blaze, doesn't allow you to select from menu the currently. This is because the popup menu selection window is not part of the web page itself (it's being handled by the operating system) so we don't have the ability to navigate it.

However, many websites use pure HTML popup menus. Text Blaze can generally navigate these. How you do that involves a couple of steps:

  1. Navigate to the form element with {key: tab} or {key: shift-tab}
  2. Use {key: enter} or {key: space} or {click} to open the menu (you may need to test all three)
    2b) Optional: wait for a small period of time to allow the page to catch up (e.g. {wait: delay=.5s})
  3. Use {key: downarrow} or {key: uparrow} to navigate up or down the menu to find the element you want
    3b) Optional: wait for a small period of time to allow the page to catch up (e.g. {wait: delay=.5s})
  4. Use {key: enter} or {key: space} or {click} to select the element
    4b) Optional: wait for a small period of time to allow the page to catch up (e.g. {wait: delay=.5s})
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Thank you for these detailed instructions.
I guess, @Cedric_Debono_Blaze tried all these while we were on call, but none of those worked.

Looks like website on which I am trying this is having native system popup form element.

@Pratik_Shah - sorry I couldn't be of more help.. Unfortunately there are some things that are out of our control.

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The steps @scott outlined are what my team has to use with Salesforce Lighting. The trick is finding the sweet-spot of wait delays.

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No, you were really helpful and took your time to check it personally. That was so nice of you.

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@Pratik_Shah - my pleasure :slight_smile:

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Wanted to briefly follow up that this is now supported in Text Blaze. You can now use {key:downarrow} and {key:uparrow} to navigate dropdown menus in any website. Let me know if it doesn't work in some place.

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Thank you. I haven't checked it actually.