Hi There,
I was wondering if there is a way, for to create snippet dow a dropdown menu, that does not show dropdown menu items just the notes filed. Here is what I have so far: AL Help me with this:
{formmenu: name=Issue Type; default=Select an issue...; Fit Issue; Support; Heel Holes; Crease; GTX Failure; Outside 60; Care Kit; General Wear and Tear; Seam Friction; Accidental Damage; Squeaking; No POP; Amazon; Product Alteration; No Defects}
{if: Issue Type = "Fit Issue"} - {note: insert=yes}
The reported concern could likely be attributed to a sizing issue rather than manufacturing defects. We can suggest utilizing alternate lacing techniques (Top 12 Shoe Lacing Techniques [Images + Video] | RunRepeat), or you may check out our sizing guide HERE.
{endnote}
{elseif: Issue Type = "Support"}- {note: insert=yes}
The reported issue appears to result from normal wear and tear rather than manufacturing defects. The lifespan of a shoe can be influenced by various factors, including frequency of use, type of activity, gait, pressure, and individual foot characteristics. We recommend utilizing our Shoe Finder to identify the model that best suits your needs.
{endnote}
{elseif: Issue Type = "Heel Holes"} - {note: insert=yes}
The reported issue (holes in the heel) is not a result of manufacturing defects but rather may be the result of excessive friction, poor fit, improper socks, overuse, heel striking gait, or normal wear and tear. This area experiences significant impact with each step.
{endnote}
{elseif: Issue Type = "Crease"} - {note: insert=yes}
The reported issue of fabric disintegration is not due to manufacturing defects but rather a result of creasing from normal wear and tear. Please note that this warranty does not cover defects arising from normal wear and tear, misuse, product alteration, or negligence.
{endnote}
{elseif: Issue Type = "GTX Failure"} - {note: insert=yes}
Due to the reported issue being related to the GTX feature of the shoes, we suggest you contact Gore-Tex directly regarding the suspected defect.
You may find that information here:
Gore-Tex Support
Phone: 1-800-467-3839 Monday–Friday 9:00 AM–6:00 PM (EST)
{endnote}
{elseif: Issue Type = "Outside 60"} - {note: insert=yes}
The reported issue has been evaluated and found not to be related to manufacturing defects. HOKA provides a 60-day evaluation period for returns and exchanges, allowing customers to assess their purchases. Please note that any non-warranty reports submitted after this period will not be eligible for warranty coverage. Additionally, the warranty policy is in effect for one year from the date of purchase, ensuring that any valid manufacturing defects identified within this timeframe can be addressed appropriately.
{endnote}
{elseif: Issue Type = "Care Kit"} - {note: insert=yes}
The primary function of the care kit is cleaning the product. Any unintended damage caused by misuse or deviation from recommended application is not covered under warranty.
{endnote}
{elseif: Issue Type = "General Wear and Tear"} - {note: insert=yes}
The reported issue is attributed to general wear and tear. Please note that this warranty does not cover defects arising from normal wear and tear, misuse, product alteration, or negligence.
{endnote}
{elseif: Issue Type = "Seam Friction"} - {note: insert=yes}
The reported issue of tearing along the seam is attributed to wear and tear via friction. Prompt reporting of such issues is recommended to prevent further wear that may render the item ineligible for warranty coverage.
{endnote}
{elseif: Issue Type = "Accidental Damage"} - {note: insert=yes}
The issue reported is determined to be a result of accidental damage, rather than manufacturing defects. Please note that this warranty does not cover defects arising from normal wear and tear, misuse, product alteration, or negligence.
{endnote}
{elseif: Issue Type = "Squeaking"} - {note: insert=yes}
Squeaking in shoes typically indicates the presence of trapped moisture within the sole of the shoe. To address this issue, we suggest removing the insole of your shoes and generously sprinkling baby or gold bond powder inside. You may also add a few paper towels to aid in absorbing the moisture and allow the shoes to sit overnight. If the squeaking persists after this treatment, it is a sign of normal wear and tear within the product and is not the result of a manufacturing defect.
{endnote}
{elseif: Issue Type = "No POP"} - {note: insert=yes}
No proof of purchase able to be provided. An itemized proof of purchase is required to be provided for the warranty claim evaluation. Once that is provided, we will reopen your evaluation.
{endnote}
{elseif: Issue Type = "Amazon"} - {note: insert=yes}
Please note that Amazon is not recognized as an authorized retailer, and as such, we are unable to accommodate warranty claims for purchases made through their platform. We recommend reaching out to Amazon directly for further assistance.
{endnote}
{elseif: Issue Type = "Product Alteration"} - {note: insert=yes}
The issue reported is determined to be a result of accidental damage, rather than manufacturing defects. The use of third-party products on the item is considered alteration and voids the product warranty. Please note that this warranty does not cover defects arising from normal wear and tear, misuse, product alteration, or negligence.
{endnote}
{elseif: Issue Type = "No Defects"} - {note: insert=yes}
The reported issue has been assessed and determined not to be related to manufacturing defects. Please note that this warranty does not cover defects arising from general wear and tear, misuse, product alteration, or negligence.
{endnote}
{endif}