Use of "*" in the Shortcut Prevents Activation

Hello!

I have two versions of a lot of my snippets to differentiate a to-do vs an already done task. Before I switched from the Chrome add-on to the Windows app I used "*/" or "/" to start a snippet depending on the tense I wanted to use. However, now that I am on the Windows app the snippets with "*/" no longer function. Is there a way to fix this?

I have replied to you via email.

Thanks