Using LinkedIn Pack

I activated the LinkedIn pack but when inserting the first name request, it tells me [Name could not be found]... Can someone help to make this work? I tried with several profiles and always get the same answer.

Hi Pascal, welcome to the community :tada:

Here are a couple things to check:

  • Does the snippet you're using have {linkedin-firstname} in it (and show up as a command, not just as text)?
  • Are you using the snippet in LinkedIn? The LinkedIn Command Pack only works within LinkedIn itself. If you want to read data from across tabs, give our site selector a try!
  • When using the snippet on LinkedIn, are you using it in a message box? It will only work if you use it while messaging someone else (as it reads the name of the person you are messaging).

If none of these things are helpful, please email us at support@blaze.today and we will be happy to help!