Can you use @mentions for 3rd party software?

[Christine_Jensen]

Is there a way to set an @mention for another program in the Text Blaze snippet? For example, I'm writing various snippets for our Project Manager team to add text to the comment section in Wrike (project management software). I'd like to "pre-set" the @mentions of the team members that need to know this important info in the snippet. I've attempted to use @ and the person's name as shown in the Wrike software, but that isn't actually selecting them. Can you please point me to a resource if this is possible. THANKS!

[Mansur_Kutybayev]

Welcome to the community @Christine_Jensen!

Usually autopilot commands help in cases like that. Autopilot can simulate actual typing and let snippet type @mention. For example {key:@}{key:m}{key:a}{key:n}{key:s}{key:u}{key:r}{key:enter}. This will simulate typing @mansur and pressing enter.

You can find more information about key command here.

[Gaurang_Tandon]

Additionally, this post outlines some common tricks regarding hashtags and mentions:

Tip: Hashtags and Mentions

Some sites support special handling of hashtags (e.g. #important or #support) or mentions (e.g. @john or @sally). When typed into the site's text editor, they may replace these with special markup or automatically notify a relevant person or channel. Unfortunately, when using these hashtags or mentions in your snippets, some sites might not detect them the same way as if you had typed them out directly. If this happens on a site, there are few techniques you can try to get the sites editor to…

Let us know if none of them work for you