Cant change email

[glenn.yokota]

I can't change my email. I use an email and password to log in. When I go to my account settings and try to change my email, it says it will send me a confirmation email and it never does, it then logs me out and I log back in with the same email and nothing changes.

[scott]

Hi!

We have instructions on changing your email here:

How do I update my email address?

Updating your email depends on what type of account you have. IMPORTANT If you're using your Google credentials to log in (using the "Log in with Google" button), you will not see the option to change your email (see screenshot below). [New Bitmap Image] In that case, you'll need to convert your account to an email & password account first. If you're signing in using an email and password, please skip the "Google Logins" step below and go directly to the section called "Email & Password Acco…

Could you please double-check them?

If you aren't receiving the confirmation email, can you check the spam folder of your inbox to see if it is there. Also is the new address a public mail like gmail.com or a corporate address?

[glenn.yokota]

I've checked all inboxes, I'm just not getting a confirmation email. The email my account is currently associated with was my old corporate email and I'm trying to change it to my personal gmail.