Transfer Account

1

Can I transfer a paid account from my old email to my new email?

2

Hi Timothy, welcome to the forum! You can find instruction to change your email from here.

3

My paid account was under libayray@gmail.com how can I transfer to my new email tcslibayrat@gmail.com without paying again?

Tim

4

Hi @Timithy_Smith, If you can access the old account then you should be able to change your email by following instructions here, during this you don't loose pro status.

5

I did that but me shortcuts did not follow over and when I imported my shortcuts I received a message that I was limited to the amount of shortcuts unless I upgrade to pro which I already pay for under libayrat@gmail.com. Due to a bug in Google's 2 step verification process I have been locked out of my account. What a nightmare!

Tim

6

Hi Timothy, I understand your situation. Can you please write to support@blaze.today with link to this thread, we should be able to help you in this case.