Transfer Account

Can I transfer a paid account from my old email to my new email?

Hi Timothy, welcome to the forum! You can find instruction to change your email from here.

My paid account was under how can I transfer to my new email without paying again?


Hi @Timithy_Smith, If you can access the old account then you should be able to change your email by following instructions here, during this you don't loose pro status.

I did that but me shortcuts did not follow over and when I imported my shortcuts I received a message that I was limited to the amount of shortcuts unless I upgrade to pro which I already pay for under Due to a bug in Google's 2 step verification process I have been locked out of my account. What a nightmare!


Hi Timothy, I understand your situation. Can you please write to with link to this thread, we should be able to help you in this case.